Terms and Conditions
​These Terms and Conditions ("Terms") govern your use of the ASCTRA website (www.asctra.com) and the services and products offered by ASCTRA (the "Services" and "Products"), including skincare, wellness products, coaching, consulting, and educational programs. By accessing or using the Website, Services, or Products, you agree to be bound by these Terms.
​
1. Use of the Website and Services
Lawful Use
You may only use the Website and Services for lawful purposes and in accordance with these Terms. Prohibited activities include but are not limited to:
-
Engaging in illegal activities
-
Hate speech or discriminatory content
-
Copyright infringement
-
Sending spam or unsolicited commercial messages
-
Disrupting or overloading the Website or Services
-
Attempting unauthorized access to the Website, Services, or other users' data
​
User Conduct
You agree not to:
-
Engage in activities that could damage, disable, overburden, or impair the Website or Services
-
Violate any applicable laws or regulations
-
Collect or store personal data of other users without consent
-
Interfere with Website security measures
​
User Content
You are responsible for any content you upload, including reviews, comments, and photos. Your content must not be:
-
Defamatory, obscene, hateful, or threatening
-
Infringing on intellectual property rights
-
Misleading or deceptive
​
Termination
ASCTRA reserves the right to terminate access to the Website or Services at any time, without notice, for violations of these Terms, suspicious activity, or inability to verify account information.
​
2. User Accounts
Account Creation
To access certain features, you may need to create an account. You agree to provide accurate and complete information during registration.
​
Account Security
You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account is your responsibility.
​
Inactive Accounts
ASCTRA reserves the right to terminate inactive accounts after a reasonable period.
​
3. Products and Services
​
Product Information
ASCTRA strives to provide accurate product details but cannot guarantee complete error-free information.
​
Medical Disclaimer
Products and services are for informational purposes only and do not constitute medical advice. Consult a healthcare professional before use, especially if you have pre-existing conditions. ASCTRA is not responsible for adverse reactions.
​
​
Product Availability and Pricing
ASCTRA reserves the right to limit product quantities and change prices at any time. While we strive for accuracy, errors in pricing or availability may occur.
​
Consultations and Educational Programs
-
Skincare consultations and educational programs are for guidance only and not a substitute for professional medical advice.
-
Users must provide accurate health history for effective recommendations.
-
ASCTRA does not guarantee specific results from recommendations.
​
4. Payment
Payment Methods
We accept various payment methods, subject to change. You are responsible for ensuring valid payment.
​
Authorization
By placing an order, you authorize ASCTRA to charge your payment method for the total amount, including applicable taxes and shipping fees.
​
Order Cancellation
ASCTRA reserves the right to cancel orders due to non-authorization, stock limitations, or other reasons. Customers will be notified accordingly.
​
5. Returns and Refunds
ASCTRA follows a no return and refund policy. For further details, refer to our Return Policy page.
​
6. Intellectual Property
Ownership
All content on the Website, including text, graphics, logos, and trademarks, is the property of ASCTRA or its licensors.
Restrictions on Use
You may not:
-
Copy, modify, or distribute Website content without written permission
-
Create derivative works based on ASCTRA content
-
Use Website content for commercial purposes without authorization
​
7. Disclaimer
Content Accuracy
ASCTRA makes no warranties, express or implied, regarding the accuracy or reliability of content, products, or services.
​
Limitation of Liability
ASCTRA is not liable for any damages arising from your use of the Website, Services, or Products, including direct, indirect, incidental, consequential, or punitive damages.
​
8. Indemnification
You agree to indemnify and hold harmless ASCTRA, its affiliates, employees, and partners from any claims, losses, damages, or costs resulting from your use of the Website, Services, or Products, violation of these Terms, or infringement of third-party rights.
​
9. Termination
ASCTRA reserves the right to terminate or suspend your access to the Website, Services, or Products at any time, without notice, for violations of these Terms or suspicious activity.
​
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
​
11. Dispute Resolution
Any disputes arising from these Terms shall be settled by arbitration, in accordance with the Arbitration and Conciliation Act, 1996.
​
12. Updates to Terms and Conditions
ASCTRA reserves the right to update these Terms at any time. Material changes will be posted on the Website. Continued use of the Website, Services, or Products signifies acceptance of the updated Terms.
​
13. Contact Us
If you have any questions about these Terms, please contact us at hello.asctra@gmail.com.
​
By using the Website, Services, or Products, you acknowledge that you have read, understood, and agree to be bound by these Terms.