Refund and Return Policy

Thank you for shopping with Asctra, your destination for integrative skincare, wellness, and self-care solutions. Please read our policy carefully before placing your order.

1. All Sales Are Final

a. No Refunds: Due to the nature of our products and programs, we do not offer refunds for any purchases, including but not limited to dissatisfaction, change of mind, or personal reasons.
b. Policy Clarity: We maintain a strict no-refund policy without exceptions, unless required by applicable consumer laws.

2. No Returns or Exchanges

a. Non-Returnable Items: Asctra does not accept returns on any products once they’ve been delivered.
b. No Exchanges: All items purchased are final and cannot be exchanged.

3. Damaged or Defective Items

a. In Case of Issues: If your order arrives damaged or defective, please email us at hello.asctra@gmail.com or WhatsApp +91 88666 21355 within 2 days of delivery. We will assess and resolve the issue as per standard policy and legal requirements.

4. Before You Purchase

To help you make confident and informed decisions, we recommend:

Reading all product descriptions and ingredients carefully.
Consulting with our experts to ensure suitability for your skin or health needs.
Booking a consultation through our support team if unsure about any product or program.

5. Need Help?

We’re here to support you. For any queries regarding this policy, contact us at: hello.asctra@gmail.com / +91 88666 21355

By completing a purchase on www.asctra.com, you agree to the terms outlined in this Return & Refund Policy.